Backup Exec RALUS Add-On integrates a ReadyNAS with Backup Exec

The Backup Exec RALUS Add-On integrates a ReadyNAS with Backup Exec, improving performance and eliminating annoying error messages.


download Link: Backup Exec RALUS Add-On

NETGEAR, Inc. today announced that its award-winning ReadyNAS® line of storage appliances for Small- to Medium-sized Businesses (SMBs) now supports the Remote Agent for Linux and UNIX Servers (RALUS) for Symantec Backup Exec™ for Windows Servers. Installed directly on the ReadyNAS appliance, the Symantec-produced Backup Exec agent communicates directly with Symantec Backup Exec software, providing significant performance improvements for backup, restore, archive and disaster recovery solutions in Backup Exec environments. NETGEAR is the first vendor delivering sub-$5,000 storage systems to partner with Symantec on such functionality.

You can view the full press release here: NETGEAR Improves Data Backup and Recovery for SMBs.

The following is a how-to on installing the Symantec Backup Exec™ RALUS agent with the ReadyNAS. This how-to is based on Backup Exec 12.5, but you can use it as a general reference for other versions as well.

The RALUS Add-On is supported by Backup Exec versions 12.5 and newer. It is only compatible with the ReadyNAS x86 Platform, which currently includes the Pro, NVX, 2100, and 3200 models. This add-on will not work on the NV+ and 1100.

Step 1 – Download the add-on on the ReadyNAS

Navigate to the RAIDiator x86 add-on page, and download the RALUS agent to your desktop, as seen below:

Step 2 – Install the add-on in FrontView

Navigate in FrontView to System>Update>Local. Browse for the newly downloaded add-on, and click Upload. Once it has been verified, click the Perform System Update button. Reboot the NAS if prompted.

Step 3 – Configure add-on in FrontView

Only one configuration item is needed, the Backup Exec Host, this is the Backup Exec server that the RALUS agent will announce itself to.

Step 4 – Find the agent in Backup Exec

Once the add-on has been installed and configured, it will then appear in your Backup Exec underFavorite Resources, where you can then use it as a selection in your backup jobs.

Frequently Asked Questions

1) What version of Backup Exec is supported by this RALUS agent?
1a) It was believed that versions v10.5 and newer were compatible, but from user reports, it appears only v12 and newer really are.

2) I get ‘Logon Access Denied‘ when trying to access the RALUS agent.
2a) Please add the FrontView admin user to the Backup Exec Account Selection page, as seen below.

3) I have installed the agent, and the NAS shows up, but I am unable to expand the device to view files and folders. (VX_FindDrives – RALUS Agent not authorized)
3a) Please verify that you have the RALUS agent licensed on the Media Server. Symantec article: Doc ID 307919

4) I have problems using the RALUS agent.
4a) Please contact Symantec technical support. NETGEAR has only made the Symantec RALUS agent available as a ReadyNAS add-on for ease of use. Any support issues still need to go through Symantec.